Postmortem -
Read details
Dec 17, 15:38 UTC
Resolved -
iXHero is Functional now
Dec 17, 15:37 UTC
Update -
• iXHero login issue is resolved now however Harmony, Clarity & Audio Summarization temporarily unavailable on the US endpoint
server due to maintenance Activities.
• iXHero Engineering Team is actively working on restoring the service back to normal.
• Service expected to be restored by 8:30AM EST, December 17th
Dec 17, 12:47 UTC
Update -
We are continuing to work on a fix for this issue.
Dec 16, 18:24 UTC
Identified -
We are currently experiencing an issue affecting user login to the iX Hero application US instance. Our teams are actively investigating and working on a fix.
Dec 16, 18:10 UTC