All Systems Operational

ixHero US Operational
ixHero.ai US Operational
ixHero Auth US Operational
ixHero UserProfile US Operational
ixHero Tenant API US Operational
ixHero Dashboard US Operational
ixHero Tenant Management US Operational
Summarize-US Operational
ixHero Endpoint Server US Operational
ixInteract Audio processing Management US Operational
Announcement-US Operational
ixHero Announcements US Operational
Kbot-US Operational
ixHero Kbot Operational
ixHero-EU Operational
eu.ixHero.ai Operational
ixHero-auth EU Operational
ixHero-userprofile EU Operational
ixHero-dashboard EU Operational
ixHero-tenant EU Operational
ixHero-tenant-management EU Operational
Kbot-EU Operational
ixhero-kbot Operational
Announcement-EU Operational
ixHero-announcements EU Operational
Summarize-EU Operational
ixInteract-audio-processing-management EU Operational
ixHero Endpoint-Server EU Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 07:00 UTC
Scheduled - Please be informed that ixHero Knowledge Bot Release 1.7 is scheduled for deployment on 24 September between 7:00 AM and 11:00 AM UTC. The deployment will be carried out with no planned downtime.

As part of this maintenance window, you may experience occasional slowness or brief interruptions in service while the update is being applied. We recommend planning your work accordingly during this period.

This release is focused on enhancing the platform's stability, reliability, and overall performance to provide a better user experience.

Thank you for your patience and continued support as we work to improve ixHero.

Sep 23, 16:56 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 UTC
Scheduled - Please be advised that we have a scheduled deployment for ixHero Knowledge Bot with zero downtime on September 24th between 06:00 AM and 10:00 AM UTC.

This release is part of our ongoing commitment to improving application stability and performance. While we aim for a seamless transition, Intermittent service disruptions may occur during the deployment window, please plan your work accordingly around this maintenance window.

Thank you for your continued support as we work to enhance your experience.

Sep 23, 16:36 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Completed - The scheduled maintenance has been completed.
Sep 22, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 05:00 UTC
Scheduled - Please be advised that we have a scheduled deployment with zero downtime for ixHero v5.2 on September 22nd at 05:00 AM UTC.

This release is part of our ongoing commitment to improving application stability and performance. While we aim for a seamless transition, Intermittent service disruptions may occur during the deployment window, please plan your work accordingly around this maintenance window.

Thank you for your continued support as we work to enhance your experience.

Sep 21, 16:27 UTC

Sep 21, 2026

No incidents reported.